TAX COMPLIANCE OF SMALL AND MEDIUM ENTERPRISES: A CASE STUDY IN THUA THIEN HUE
PDF

Keywords

Tuân thủ thuế, Doanh nghiệp nhỏ và vừa, Cục thuế tỉnh Thừa Thiên Huế. tax compliance
small and medium enterprises
tax declaration assessment
managerial and policy measures

Abstract

Tax compliance is the concern of many researchers and tax managers. Based on secondary data from tax authorities and primary data collected from 362 small and medium enterprises (SMEs), we assess the tax compliance of small and medium enterprises. Descriptive statistics and one-way analysis of variance are used to analyse the data. The results show that SMEs receive various types of support to enhance their tax compliance. Further, both secondary and primary data indicate that SMEs have an adequate level of tax compliance. However, there are differences among sectors concerning tax declaration assessment. Based on these results, we discuss and propose several managerial and policy measures to improve SMEs’ tax compliance.

https://doi.org/10.26459/hueunijed.v130i5B.6273
PDF

References

  1. National Taxpayer Advocate (2017), 2016 Annual Report to Congress, Washington, D. C. IRS.
  2. OECD (2015), Taxation of Smes in Oecd and G20 Countries, Vol. 23, OECD Tax Policy Studies, Paris: OECD Publishing.
  3. OECD (2014), Tax Compliance by Design: Achieving Improved Sme Tax Compliance by Adopting a System Perspective, Paris: OECD Publishing.
  4. Au Thi Nguyet Lien & Hoang Trong Hung (2018), Improving the Quality of Tax Support Services for Small and Medium Enterprises in Vietnam, International Scientific Conference - Industrial Revolution 4.0: Opportunities and challenges for Vietnam’s economic development, ISBN 978-604-55-3230-0, 515–529. (in Vietnamese)
  5. Tax Department of Thua Thien Hue Province (2019), Summary Report on Implementation of Tax Tasks in 2019; Tax Tasks And Solutions 2020, Thua Thien Hue, Tax Department of TT Hue province. (in Vietnamese)
  6. OECD (2010), Forum on Tax Administration: Information Note: Tax Compliance and Tax Accounting Systems Edited by Centre For Tax Policy And Administration, Paris: OECD.
  7. General Department of Taxation (2017), Report on Summary of Tax Activities in 2016, Orientation of Political Tasks in 2017, Hanoi. (in Vietnamese)
  8. General Department of Taxation (2018), Report on Summary of Taxation 2017, Orientation of Political Tasks in 2018, Hanoi. (in Vietnamese)
  9. General Department of Taxation (2019), Report on Summary of Taxation in 2018, Orientation of Political Tasks in 2019, Hanoi. (in Vietnamese)
  10. World Bank, General Department of Taxation & VCCI (2015), Report on Corporate Satisfaction with Tax Authority 2014, Hanoi, General Department of Taxation World Bank, VCCI. (in Vietnamese)
  11. World Bank, General Department of Taxation & VCCI (2017), Report on Corporate Satisfaction with Tax Authority in 2016. Hanoi, General Department of Taxation World Bank, VCCI. (in Vietnamese)
  12. Alm J., Cherry T., Jones M. & McKee M. (2010), Taxpayer Information Assistance Services and Tax Compliance Behavior, Journal of Economic Psychology, 31(4), 577–86.
  13. Azmi A., Sapiei N., Mustapha M. & Abdullah M. (2016), SMEs’ Tax Compliance Costs and It Adoption: The Case of a Value-Added Tax, International Journal of Accounting Information Systems 23, 1–13.
  14. Oladipupo A. & Obazee U. (2016), Tax Knowledge, Penalties and Tax Compliance in Small and Medium Scale Enterprises in Nigeria, iBusiness 8, 1–9.
  15. Saad N. (2014), Tax Knowledge, Tax Complexity and Tax Compliance: Taxpayers’ View, Procedia-Social and Behavioral Sciences, 109(2014), 1069–75.
  16. Savitri E. (2015), The Effect of Tax Socialization, Tax Knowledge, Expediency of Tax Id Number and Service Quality on Taxpayers Compliance with Taxpayers Awareness as Mediating Variables, Procedia-Social and Behavioral Sciences, 211(2015), 163–69.
  17. Hauptman L., Horvat M. & Korez-Vide R. (2014), Improving Tax Administration’s Services as a Factor of Tax Compilance: The Case of Tax Audit, Lex localis 12(3), 481–501.
  18. Bui Ngoc Toan (2017), Factors Influencing Corporate Income Tax Compliance – Experimental Study in Ho Chi Minh City, Hue University Journal of Science: Economics and Development, 126(5A), 77–88. (in Vietnamese)
  19. Song Y. & Yarbrough T. (1978), Tax Ethics and Taxpayer Attitudes: A Survey, Public Administration Review, 38(5), 442–52.
  20. Andreoni J., Erard B. & Feinstein J. (1998), Tax Compliance, Journal of Economic Literature, 36(2), 818–60.
  21. Kirchler E. (2007), The Economic Psychology of Tax Behaviour, Cambridge.
  22. OECD (2004), Compliance Risk Management: Managing and Improving Tax Compliance, Edit by Centre For Tax Policy And Administration, OECD.
  23. Rusdi H., Siti R. & Bambang W. (2014), Measurement Model of Service Quality, Regional Tax Regulations, Taxpayer Satisfaction Level, Behavior and Compliance Using Confirmatory Factor Analysis, World Applied Sciences Journal, 29(1), 56–61.
  24. Leng Minh Hoang (2017), Improving Tax Compliance for Taxpayers in Vietnam, Thesis, Ph.D., Academy of Finance. (in Vietnamese)
  25. Duong Thi Binh Minh & Vu Thi Bich Quynh (2018), Taxpayers’ Personal Income Tax Compliance Behavior Management Model – Study in HCM City, Journal of Asian Economics and Business Studies, 29(2), 63–83. (in Vietnamese)
  26. Le Chi Cong & Nguyen Thi Hai Anh (2017), Study on Effect of Tax Policy on Tax Compliance Behavior of Enterprises in Nha Trang City, Journal of Banking Technology (139), 77. (in Vietnamese)
  27. Ministry of Finance (2015), Regulations On Applying Risk Management In Tax Administration, Hanoi. (in Vietnamese)
  28. IRS (2018), The Taxpayer Assistance Blueprint: "Tax Services Improvements". Washington, D. C. Department of Treasury Internal Revenue Service.
  29. IRS (2008), The Taxpayer Assistance Blueprint Phase 2: Was Generally Reliable, but Oversight of the Survey Design Needs Improvement Washington, D. C., Department of Treasury Internal Revenue Service.
  30. Le Thi Kim Anh (2020), Enterprise Satisfaction About Electronic Tax Payment Service Quality - Study at Tax Department of Dong Hoa Town, Phu Yen Province, Journal of Industry and Trade 16 (July 2020), 1–10. (in Vietnamese)
  31. Gangl K., Muehlbacher S., de Groot M., Goslinga S., Hofmann E., Kogler C., Antonides G. & Kirchler E. (2013), “How Can I Help You?” Perceived Service Orientation of Tax Authorities and Tax Compliance, FinanzArchiv: Public Finance Analysis, 69(4), 487–510.
  32. Au Thi Nguyet Lien & Hoang Trong Hung (2019), International Experience in Improving Tax Compliance for Small and Medium Enterprises And Vietnam’s Implications, International conference – Entrepreneurship and innovation – Opportunities and challenges for Vietnam's enterprises, ISBN 978-604-55-4620-8, 189–203. (in Vietnamese)
  33. OECD (2010), Survey of Trends and Developments in the Use of Electronic Services for Taxpayer Service Delivery, Edited by Centre For Tax Policy And Administration, Paris: OECD.
  34. OECD (2007), Guidance Note: Improving Taxpayer Service Delivery: Channel Strategy Development Edited by Forum on Tax Administration Taxpayer Services Sub-group Committee on Fiscal Affairs. Paris: OECD.
  35. Krejcie R. & Morgan D. (1970), Determining Sample Size for Research Activities. Educational and Psychological Measurement 30, 607–10.
Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Copyright (c) 2021 Array