Factors affecting the intention to use non-cash payment of people in districts of Thue Thien Hue province


non-cash payment
Thua Thien Hue province
intention of using 1 Đặt vấn đề người dân
thanh toán không dùng tiền mặt
tỉnh Thừa Thiên Huế
ý định sử dụng


The paper aims to focus on factors affecting the intention to use non-cash payment of people in districts of Thua Thien Hue province – these regions have a low rate of non-cash payment adoption. The data were collected from 276 people by covenient sampling method. KMO and Barlett, Exploratory Factor Analysis (EFA) and Cronbach Alpha testing methods, ANOVA, correlation and regression analysis methods were used to determine the factors affecting the intention to use non-cash payment of people. The results highlight that the intention to use non-cash payments was positively affected by Facilitating Conditions, Social Influence, Effort Expectancy and Performance Expectancy but negative relationship was found between the intention to use non-cash payment and Perceived Risk. The findings in this research have important implications for administrators in implementing activities to promote non-cash payments in suburban areas.



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