Abstract
Improving the quality of human resources in organizations in general and colleges in particular is extremely necessary in the current context. This article aims to explore the factors affecting the quality of human resources, with a focus on lecturers in colleges. Based on a survey of 364 lecturers from colleges in the South Central region, the study conducted exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM) to analyze the data. The research results show that three important factors affect the quality of human resources in colleges in the South Central region through enhanced trust and perceived task significance amongst lecturers, including the working environment, learning and knowledge-sharing culture, and reward and incentive policies of the school. Based on the research results, some managerial implications have been proposed to improve the quality of human resources at colleges in the South Central region.
References
- Pham, H.H, Nguyen, T.T.H, Nguyen, V.T., Nguyen, V.M, Phan, T.C., Vu, M.C., Do, T.N., Kim, M.H. & Tran, N.M. (2023), The impacts of knowledge management enablers and knowledge management processes on university performance in Vietnam, Knowledge Management Research & Practice, 21(3), 512-524
- Shamim, S., Cang, S. & Yu, H. (2019), Impact of knowledge oriented leadership on knowledge management behaviour through employee work attitudes, The International Journal of Human Resource Management, 30(16), 2387-2417.
- Nham, T. P., Nguyen, T.-M., Tran, N. H., & Nguyen, H. A. (2020), Knowledge sharing and innovation capability at both individual and organizational levels: An empirical study from Vietnam’s telecommunication companies, Management & Marketing, 15(2), 275-301.
- Trần Kim Dung (2010), Quản trị nguồn nhân lực, Nhà xuất bản Tổng hợp Thành phố Hồ Chí Minh.
- Mehrabian, A., & Russell, J. A. (1974), An approach to environmental psychology, Cambridge, MA: MIT Press, 208 -220.
- Lee, C-K., Song, H-J, Lee, H-M, Lee, S., Bernhard, B. (2013), The impact of CSR on casino employees’ organizational trust, job satisfaction, and customer orientation: An empirical examination of responsible gambling strategies, International Journal of Hospitality Management, 33, 406-415.
- Grant, A.M. (2008). The significance of task significance: job performance effects, relational mechanisms, and boundary conditions, Journal of Applied Psychology, 93 (1), 108-124.
- Gould-Williams, J. (2007), HR practices, organizational climate and employee outcomes: evaluating social exchange relationships in local government, International Journal of Human Resource Management, 18, 1627-1647.
- Liu, J., Chun Hui, Cynthia Lee, Zhen Xiong Chen (2013), Why Do I Feel Valued and Why Do I Contribute? A Relational Approach to Employee's Organization-Based Self-Esteem and Job Performance, Journal of Management Studies, 50(6), 1018-1040.
- Rodrigo, P., & Arenas, D. (2008). Do employees care about CSR programs? A typology of employees according to their attitudes, Journal of Business Ethics, 83(2), 265–283.
- Yasir, M., Majid, A. & Yasir, M. (2017), Nexus of knowledge-management enablers, trust and knowledge-sharing in research universities, Journal of Applied Research in Higher Education, Vol.9, No.3, pp.424-438.
- Glavas, A., & Kelley, K. (2014), The Effects of Perceived Corporate Social Responsibility on Employee Attitudes, Business Ethics Quarterly, 24, 32-45.
- Kline, R.B. (2016), Principle and Practice of Structural Equation Modeling, The GuilFord Press, New York.
- Sahibzada, U.F., Jianfenga, C., Latif, K.F., Shafait, Z., & Sahibzadac, H.F. (2022), Interpreting the impact of knowledge management processes on organizational performance in Chinese higher education: mediating role of knowledge worker productivity, Studies in Higher Education, 47(4), 713-730.
- Meyer, J., & Allen, N., 1991, A three-component conceptualization of organizational commitment, Human Resource Management Review, Vol.1, No.1, pp.61-89.
- Fornell, C., & Larcker, D. F. (1981), Evaluating structural equation models with unobservable variables and measurement error, Journal of Marketing Research, 18(1), 382-388.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Copyright (c) 2025 Array