Abstract
This study presents the results of a survey on students’ and lecturers’ feedback regarding the application of active teaching methods, a learner-centered pedagogical approach, in the course reception operations. These methods provide students with opportunities to develop professional knowledge, French for specific purposes competence, and front office skills through practice-based activities embedded in authentic professional contexts.
The study was conducted with Tourism-major students from cohorts K17 and K18. The findings indicate that the implementation of active teaching methods enhances students’ learner autonomy, learning motivation, and learning effectiveness, while also producing significant improvements in their French professional language competence and front office operational skills.
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