Tóm tắt
This study investigates Vietnamese university students’ perceptions of the benefits and challenges associated with the use of the Gemini AI chatbot in EFL academic writing. The participants were 170 second-year English majors with intermediate English proficiency who took part in a 15-week blended instructional intervention. Data were collected through questionnaires and semi-structured interviews and analyzed using descriptive statistics and thematic analysis. The findings indicate that students perceived substantial benefits from Gemini, particularly in cognitive domains such as idea generation, essay organization, and vocabulary development, as well as in affective dimensions, including increased writing confidence and reduced anxiety. In addition, the chatbot’s ease of use and accessibility were rated highly, suggesting that its user-friendly interface facilitated engagement in the writing process. Nevertheless, several challenges emerged. AI-related issues included output that exceeded learners’ language proficiency levels, limited explanatory feedback, and occasional communication difficulties. Student-related challenges involved an over-reliance on the chatbot, diminished learner autonomy, and difficulties in critically evaluating AI-generated feedback. To mitigate these issues, the study recommends explicit instruction in effective prompt formulation, the adoption of blended feedback models that integrate AI-generated and teacher-provided feedback, and pedagogical activities designed to foster learner autonomy and critical engagement with AI support. Despite certain limitations—such as reliance on self-reported data and the absence of longitudinal analysis—this study underscores the potential of Gemini as a supportive tool in EFL academic writing instruction. Future research should examine its long-term effects, explore optimal combinations of AI and teacher feedback, and investigate the applicability of AI-assisted writing tools across diverse educational contexts.
Tài liệu tham khảo
- Abbas, M., Jam, F. A., & Khan, T. I. (2024). Is it harmful or helpful? Examining the causes and consequences of generative AI usage among university students. International Journal of Educational Technology in Higher Education, 21(1), Article 10. https://doi.org/10.1186/s41239-024-00444-7
- Ahmadi, D. M. R. (2018). The Use of Technology in English Language Learning: A Literature Review. International Journal of Research in English Education, 3(2), 115–125. https://doi.org/10.29252/ijree.3.2.115
- Aldabbus, S., & Almansouri, E. (2022). Academic writing difficulties encountered by university EFL learners. British Journal of English Linguistics, 10(3), 1–11. https://doi.org/10.37745/bjel.2013/vol10n3111.
- Allen, L. K., & McNamara, D. S. (2017). Five building blocks for comprehension strategy instruction. In J. A. León & I. Escudero (Eds.), Reading comprehension in educational settings (pp. 125–144). John Bejamins. https://doi.org/10.1075/swll.16.05all.
- AlSagri, H. S., Farhat, F., Sohail, S. S., & Saudagar, A. K. J. (2024). ChatGPT or Gemini: Who makes the better scientific writing assistant? Journal of Academic Ethics, 1–15. https://doi.org/10.1007/s10805-024-09549-0
- Barrot, J. S. (2025). Leveraging Google Gemini as a Research Writing Tool in Higher Education. Technology, Knowledge and Learning, 30(1), 593–600. https://doi.org/10.1007/s10758-024-09774-x
- Bok, E., Cho, Y. (2023). Examining Korean EFL college students’ experiences and perceptions of using ChatGPT as a writing revision tool. Journal of English Teaching through Movies and Media, 24(4). 15-27. doi: http://doi.org/10.16875/stem.2023.24.4.15.
- Chan, C. K. Y., & Hu, W. (2023). Students’ voices on generative AI: perceptions, benefits, and challenges in higher education. International Journal of Educational Technology in Higher Education, 20(1), Article 43. https://doi.org/10.1186/s41239-023-00411-8
- Chen, X., Zou, D., Xie, H., & Cheng, G. (2021). Twenty Years of Personalized Language Learning: Topic Modeling and Knowledge Mapping. Educational Technology & Society, 24(1), 205–222. https://doi.org/10.30191/ETS.202101_24(1).0016.
- Choudhuri, R., Liu, D., Steinmacher, I., Gerosa, M., & Sarma, A. (2024). How Far Are We? The Triumphs and Trials of Generative AI in Learning Software Engineering. Proceedings / International Conference on Software Engineering, 1–13. https://doi.org/10.1145/3597503.3639201.
- Cummings, R. E., Monroe, S. M., & Watkins, M. (2024). Generative AI in first-year writing: An early analysis of affordances, limitations, and a framework for the future. Computers and Composition, 71, Article 102827. https://doi.org/10.1016/j.compcom.2024.102827
- Dale, R., & Viethen, J. (2021). The automated writing assistance landscape in 2021. Natural Language Engineering, 27(4), 511–518. https://doi.org/10.1017/s1351324921000164.
- Davis, D. F. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-339.
- Ding, L., Li, T., Jiang, S., & Gapud, A. (2023). Students’ perceptions of using ChatGPT in a physics class as a virtual tutor. International Journal of Educational Technology in Higher Education, 20(1), Article 63. https://doi.org/10.1186/s41239-023-00434-1
- Ferrari, J. R. (2001). Procrastination as self-regulation failure of performance: effects of cognitive load, self-awareness, and time limits on “working best under pressure.” European Journal of Personality, 15(5), 391–406. https://doi.org/10.1002/per.413
- Gayed, J. M., Carlon, M. K. J., Oriola, A. M., & Cross, J. S. (2022). Exploring an AI-based writing assistant’s impact on English language learners. Computers and Education: Artificial Intelligence, 3, 100055. https://doi.org/10.1016/j.caeai.2022.100055.
- Gill, S. S., Xu, M., Patros, P., Wu, H., Kaur, R., Kaur, K., Fuller, S., Singh, M., Arora, P., Parlikad, A. K., Stankovski, V., Abraham, A., Ghosh, S. K., Lutfiyya, H., Kanhere, S. S., Bahsoon, R., Rana, O., Dustdar, S., Sakellariou, R., … Buyya, R. (2024). Transformative effects of ChatGPT on modern education: Emerging Era of AI Chatbots. Internet of Things and Cyber-Physical Systems, 4, 19–23. https://doi.org/10.1016/j.iotcps.2023.06.002
- Guo, K., & Li, D. (2024). Understanding EFL students’ use of self-made AI chatbots as personalized writing assistance tools: A mixed methods study. System (Linköping), 124, Article 103362. https://doi.org/10.1016/j.system.2024.103362
- Gupta, S., Jaiswal, A., Paramasivam, A., & Kotecha, J. (2022). Academic writing challenges and supports: Perspectives of international doctoral Students and their supervisors. Frontiers in Education, 7, 891534. https://doi.org/10.3389/feduc.2022.891534.
- Halaweh, M. (2023). ChatGPT in education: Strategies for responsible implementation. Contemporary Educational Technology, 15(2), ep421. https://doi.org/10.30935/cedtech/13036.
- Hawanti, S., & Zubaydulloevna, K. M. (2023). AI chatbot-based learning: Alleviating students’ anxiety in English writing classroom. Bulletin of Social Informatics Theory and Application, 7(2), Article 2. https://doi.org/10.31763/businta.v7i2.659.
- Hew, K. F., Huang, W., Du, J., & Jia, C. (2023). Using chatbots to support student goal setting and social presence in fully online activities: learner engagement and perceptions: Using chatbots to support student goal setting and social. Journal of Computing in Higher Education, 35(1), 40–68. https://doi.org/10.1007/s12528-022-09338-x.
- Imran, M., & Almusharraf, N. (2024). Google Gemini as a next generation AI educational tool: A review of emerging educational technology. Smart Learning Environments, 11(1), 1–8. https://doi.org/10.1186/s40561-024-00310-z
- Jen, S. L., & Salam, A. R. H. (2024). A systematic review on the use of artificial intelligence in writing. International Journal of Academic Research in Progressive Education and Development, 13(1), 1819–1829.
- Jinowat, N., Unapang, J., Kangsawiwat, T., & Sapai, P. (2024). Fostering Critical Writing Excellence: Leveraging Google Gemini and Collaborative Online Writing with Google Docs. In L. Uden & D. Liberona (Eds.), Learning Technology for Education Challenges (pp. 349–363). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-61678-5_25.
- Kessler, G., & Stewart, T. (Eds.). (2018). Online and hybrid classroom education. TESOL Press.
- Kim, J., Yu, S., Detrick, R., & Li, N. (2024). Exploring students’ perspectives on Generative AI-assisted academic writing. Education and Information Technologies. https://doi.org/10.1007/s10639-024-12878-7.
- Kostka, I., & Toncelli, R. (2023). Exploring Applications of ChatGPT to English Language Teaching: Opportunities, Challenges, and Recommendations. TESL-EJ, 27(3). https://eric.ed.gov/?id=EJ1409872.
- Kurtz, G., Amzalag, M., Shaked, N., Zaguri, Y., Kohen-Vacs, D., Gal, E., Zailer, G., & Barak-Medina, E. (2024). Strategies for Integrating Generative AI into Higher Education: Navigating Challenges and Leveraging Opportunities. Education Sciences, 14(5), 503. https://doi.org/10.3390/educsci14050503
- Kwon, E., & Kim, S. (2023). A study on advanced Korean EFL college students’ peer reviews and revisions in their writing with digital tools. Journal of Learner-Centered Curriculum and Instruction, 23(10), 277-298. https://doi.org/10.22251/jlcci.2023.23.10.277.
- Labadze, L., Grigolia, M., & Machaidze, L. (2023). Role of AI chatbots in education: systematic literature review. International Journal of Educational Technology in Higher Education, 20(1), Article 56. https://doi.org/10.1186/s41239-023-00426-1.
- Lee, S. S., Li, N., & Kim, J. (2023). Conceptual model for Mexican teachers’ adoption of learning analytics systems: The integration of the information system success model and the technology acceptance model. Education and Information Technologies, 1–26. https://doi.org/10.1007/s10639-023-12371-7.
- Lee, Y.-F., Hwang, G.-J., & Chen, P.-Y. (2022). Impacts of an AI-based chabot on college students’ after-class review, academic performance, self-efficacy, learning attitude, and motivation. Educational Technology Research and Development, 70(5), 1843–1865. https://doi.org/10.1007/s11423-022-10142-8.
- Lo, C. K. (2023). What is the impact of ChatGPT on education? A rapid review of the literature. Education Sciences, 13(4), 410. https://doi.org/10.3390/educsci13040410.
- Lund, B. D., & Wang, T. (2023). Chatting about ChatGPT: How may AI and GPT impact academia and libraries? Library Hi Tech News, 40(3), 26–29. https://doi.org/10.2139/ssrn.4333415.
- Ng, D. T. K., Leung, J. K. L., Chu, S. K. W., & Qiao, M. S. (2021). Conceptualizing AI literacy: An exploratory review. Computers and Education: Artifcial Intelligence, 2, 100041. https://doi.org/10.1016/j.caeai.2021.100041.
- Nguyen, A., Hong, Y., Dang, B., & Huang, X. (2024). Human-AI collaboration patterns in AI-assisted academic writing. Studies in Higher Education (Dorchester-on-Thames), 49(5), 847–864. https://doi.org/10.1080/03075079.2024.2323593
- Nikolopoulou, K. (2024). Generative Artificial Intelligence in Higher Education: Exploring Ways of Harnessing Pedagogical Practices with the Assistance of ChatGPT. International Journal of Changes in Education, 1, 103-111. https://doi.org/10.47852/bonviewIJCE42022489.
- Obaidoon, S., & Wei, H. (2024). ChatGPT, Bard, Bing Chat, and Claude generate feedback for Chinese as foreign language writing: A comparative case study. Future in Educational Research. https://doi.org/10.1002/fer3.39
- Pitychoutis, K. (2024). Harnessing AI Chatbots for EFL Essay Writing: A Paradigm Shift in Language Pedagogy (SSRN Scholarly Paper 4814720). https://papers.ssrn.com/abstract=4814720.
- Punar Özçelik, N., & Yangın Ekşi, G. (2024). Cultivating writing skills: the role of ChatGPT as a learning assistant—a case study. Smart Learning Environments, 11(1), Article 10. https://doi.org/10.1186/s40561-024-00296-8
- Radford, A., Wu, J., Child, R., Luan, D., Amodei, D., & Sutskever, I. (2019). Language models are unsupervised multitask learners. OpenAI
- Ray, P. P. (2023). ChatGPT: A comprehensive review on background, applications, key challenges, bias, ethics, limitations and future scope. Internet of Things and Cyber-Physical Systems, 3, 121–154. https://doi.org/10.1016/j.iotcps.2023.04.003.
- Rowland, D. R. (2023). Two frameworks to guide discussions around levels of acceptable use of generative AI in student academic research and writing. Journal of Academic Language and Learning, 17(1), T31–T69. Retrieved from https://journal.aall.org.au/index.php/jall/article/view/915.
- Shadiev, R., & Yang, M. (2020). Review of Studies on Technology-Enhanced Language Learning and Teaching. Sustainability, 12(2), 524. https://doi.org/10.3390/su12020524
- Shin, D. (2023). Utilizing ChatGPT in guided writing activities. Journal of the Korea English Education Society, 22(2), 197-217. https://doi.org/10.18649/jkees.2023.22.2.197.
- Usher, M., & Amzalag, M. (2025). From Prompt to Polished: Exploring Student–Chatbot Interactions for Academic Writing Assistance. Education Sciences, 15(3), 329. https://doi.org/10.3390/educsci15030329
- Walter, Y. (2024). Embracing the future of Artificial Intelligence in the classroom: the relevance of AI literacy, prompt engineering, and critical thinking in modern education. International Journal of Educational Technology in Higher Education, 21(1), Article 15. https://doi.org/10.1186/s41239-024-00448-3
- Wang, C. (2025). Exploring Students’ Generative AI-Assisted Writing Processes: Perceptions and Experiences from Native and Nonnative English Speakers. Technology, Knowledge and Learning, 30(3), 1825–1846. https://doi.org/10.1007/s10758-024-09744-3
- Wu, Q., & Xu, A. (2025). Poe or Gemini for fostering writing skills in Japanese upper-intermediate learners: Uncovering the consequences on positive emotions, boredom to write, academic self-efficacy and writing development. British Educational Research Journal, 00, 1–36. https://doi.org/10.1002/berj.4119
- Zawacki-Richter, O., Marín, V. I., Bond, M., & Gouverneur, F. (2019). Systematic review of research on artificial intelligence applications in higher education – where are the educators? International Journal of Educational Technology in Higher Education, 16(1), Article 39. https://doi.org/10.1186/s41239-019-0171-0
- Zhao, X., Cox, A., & Cai, L. (2024). ChatGPT and the digitisation of writing. Humanities & Social Sciences Communications, 11(1), Article 482. https://doi.org/10.1057/s41599-024-02904-x